Our Story

Founded in 2015, Austin Water Damage Pros has been the trusted name for water damage restoration company Austin residents rely on. We started with a simple vision: to provide fast, reliable, and high-quality restoration services to our neighbors in Austin and the broader Central Texas region. As a locally owned and operated business, we treat every customer like family, and our commitment to fast response times ensures your property gets the immediate attention it needs.

Mission and Values

Our mission is straightforward: to restore your property to its pre-loss condition as swiftly and safely as possible. We live by core values that prioritize our clients. Customer-first service is at the heart of what we do, paired with transparency throughout the restoration process. We never compromise on quality, and our ongoing community involvement reflects our dedication to the city we love.

Our Team Credentials

When you hire Austin Water Damage Pros, you are hiring industry experts. Our technicians are fully IICRC certified and hold specific designations, including:

  • WRT (Water Restoration Technician)
  • ASD (Applied Structural Drying)
  • AMRT (Applied Microbial Remediation Technician)
  • FSRT (Fire & Smoke Restoration Technician)

Certifications and Affiliations

We are proud to be recognized by leading industry and business organizations. We maintain an active certification with the IICRC, hold an A+ Rating with the Better Business Bureau (BBB), and are proud members of the Austin Chamber of Commerce and the Restoration Industry Association. These affiliations signify our ongoing commitment to excellence and ethical business practices.

Austin Water Damage Pros by the Numbers

  • 10+ years of dedicated service to Central Texas
  • 5,000+ jobs successfully completed
  • 4.9 star rating from satisfied customers
  • 45-minute average response time for emergencies
  • 100% satisfaction guarantee on all our restoration work

Insurance Partnerships

Dealing with water damage is stressful enough without the headache of insurance paperwork. We work directly with all major insurance carriers to streamline the claims process. With direct billing and our Xactimate certified estimators, we ensure your claim is handled accurately and efficiently, giving you peace of mind.

Community Involvement

Austin isn't just where we work; it's our home. We actively support Austin area charities and disaster relief organizations, ensuring that we give back to the community that has supported us since 2015.